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Refund Eligibility
We want you to be completely satisfied with your purchase. Refunds may be available under the following conditions:
- Products are damaged or defective upon delivery
- Incorrect items were delivered
- Products are past their expiration date
- Order was cancelled before shipment
Refund Process
- Contact us within 48 hours of delivery
- Provide order details and reason for refund
- Return products in original packaging (if applicable)
- Refund will be processed within 5-7 business days
Non-Refundable Items
- Perishable goods that have been consumed
- Custom or personalized orders
- Products damaged due to mishandling after delivery
Exchange Policy
We offer exchanges for defective or incorrect items. Exchanges must be requested
within 48 hours of delivery and are subject to product availability.
Contact for Refunds
To request a refund or exchange, please contact us:
Email: info@yumbari.com
Phone: +65 8066 5443
Address: 111 North Bridge Road, Peninsula Plaza, 179098, Singapore